Yes, our service is contract-free and you may cancel at any time with no cancellation fees. To avoid charges for the upcoming billing cycle, cancellations must be submitted at least 30 days in advance. Your account will remain active through the end of your current paid period. Please note that we do not offer refunds or credits for unused subscription time.

Each of our plans includes a generous monthly allowance of credits for calls and texts. If your usage exceeds the included credits before the next billing cycle, additional fees may apply based on overage.

No, a live receptionist is not required. However, many practices choose to pair our AI with their front desk staff to improve staff efficiency and ensure no client falls through the cracks. Our AI answers every call, 24/7, regardless of the time of day. Studies show that 80% of callers won’t leave a voicemail if a call goes unanswered, and responding within 5 minutes increases conversion rates by up to 10x. Our AI ensures every opportunity is captured—even after hours—and can route calls to the appropriate contact when necessary.